Regular, clear communication is the backbone of every successful relationship and enables everyone to openly express ideas, questions and concerns. In the current challenging times, it’s more important than ever to maintain strong client relationships.

When the Met contacted us the other day, we naturally assumed that we’d finally been caught for supplying design and marketing so good it had to be a crime…
But seriously. What the Met did task us with, was a poster campaign targeting an audience of inebriated young females. Having finally persuaded the boss that perhaps this wasn’t the moment to make his modelling debut, we started to consider the brief seriously.

Our recent new business campaign targeting companies in post codes local to our Studio has caused a great amount of interest, and no small amount of eating pleasure from many of the clients who received it.  We figured that confectionary and in particular chocolate has a wide appeal and who could ignore a 3-dimensional mailing piece arriving on their desk, packaged in a shiny purple envelope.  But the creative goes further.  Entitled ‘a quiet word from marketing impact’, what brand could be more appropriate to accompany the mailer than a Wispa bar?  Occasionaly a step too far for some clients who were either confused or overwhelmed at this unexpected generosity we soon won them around.  If you want to chat about your marketing communications, don’t bother with a wispa, give us a shout!

This month we’re focussing on annual reports.  In light of the new TSA guidelines, this year, we’ve been even more creative with our design and presentation.  We’ve worked with residents throughout to gain understanding of what they want to see, with some really effective results.

We recently sent out our online client survey to find out how we rate on creativity, value for money and all-round service delivery.  It’s really important to us that we’re aware of how we’re doing – where we perform highly and also where there’s room for improvement.